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Ionic screen black

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‎01-26-2022 10:18

‎01-26-2022 10:18

My ionic screen is black phone says it’s 98% charged. Also does not show  steps on my phone. 

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‎01-26-2022 16:59

‎01-26-2022 16:59

Welcome to the Fitbit Community, @hairmona.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for the information provided.

 

Please restart your Watch by following these steps.

 

In addition, you can try to change your Fitbit device's clock face. For instructions, please visit this article.

 

Hope this helps.

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