Ionic screen flicker, no vibration and touch screen inactive

[Joe.]

Today my ionic screen started to flicker.  The touch screen isn't functioning at all and no vibration.  The wrist motion is still working but its faint and flickering. Any suggestions for a fix or is it on its last leg of life?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Joe..

Thank you for sharing the details of the issue you’re experiencing. I recommend trying the following:

1. Restart the device: How do I restart my Fitbit device?
2. Change a clock face: How do I change the clock face on my Fitbit device?

3. Swipe down from the top of the screen, and tap the quick settings icon. Make sure that Do Not Disturb and Sleep Mode settings are off. For more information, see How do I navigate my Fitbit device?

Let me know how it goes. 

[Joe.]

Changing the clock face did stop the flickering but the other instructions/troubleshooting didn't help as the touch screen isn't responding .

super bummed any other helpful tips?

[Joe.]

Changing the clock face did stop the flickering but the other instructions/troubleshooting didn't help as the touch screen isn't responding .

super bummed any other helpful tips?

i keep the watch face in a rugged UB SupCase watchband so its well protected and has a screen cover also 

[LiliyaFitbit]

Thank you for your reply, @Joe..

I appreciate your efforts and the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. For more information, please check your inbox.

I'll be around if you have any questions.