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Ionic screen glitching

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‎10-02-2020 06:04 - last edited on ‎10-03-2020 15:31 by Fitbit Moderator

‎10-02-2020 06:04 - last edited on ‎10-03-2020 15:31 by Fitbit Moderator

Since last 2 days my iconic display is glitching completely. At first the screen was taking time to display anything and now nothing is being displayed. It has completely gone dark. However i know it is working and taking data as i can see the updates in my phone app. I LOVEEE my iconic and I have been a loyal fitbit customer since 2015. But this has been such a bummer, Please Help.

 

Moderator Edit: Clarified subject

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‎10-03-2020 15:33

‎10-03-2020 15:33

@SunsetRunner A warm welcome to the Fitbit Community. Thank you for getting in touch about this. 

 

I'll be happy to help you, it's good to hear that you've been a Fitbit user since 2015. Since you mentioned that your Ionic is still syncing to your Fitbit app please restart it and change the clock face. 

 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

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