help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic screen has gone blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2020 13:58 - last edited on ‎10-03-2020 13:09 by Fitbit Moderator

‎10-01-2020 13:58 - last edited on ‎10-03-2020 13:09 by Fitbit Moderator

Ionic gone blank with medium charge and won't reset

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-03-2020 13:12

‎10-03-2020 13:12

@Mollyionic A warm welcome to the Fitbit Community! Thank you for getting in touch about this. 

 

I appreciate that you tried restarting it. In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations we may take a bit longer to get back to you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes