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Ionic screen not working

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‎12-26-2021 02:02

‎12-26-2021 02:02

My ionic is still recording information but the screen is black with a yellow glow round the edge. I've tried rebooting but still no display. 

 

Any ideas? 

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2 REPLIES 2

‎12-27-2021 11:12

‎12-27-2021 11:12

Mine doesn't sync at all - screen is also black with yellow sides. 😞

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‎12-28-2021 16:58 - last edited on ‎02-16-2024 10:51 by Fitbit Moderator

In response to Mrs.S.

‎12-28-2021 16:58 - last edited on ‎02-16-2024 10:51 by Fitbit Moderator

Welcome to the Fitbit Community, @DavinaC54 and @Mrs.S.. Thank you for mentioning that you have already tried rebooting your Ionic to make the screen work. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected @DavinaC54.

I noticed that you already got in touch with our team and received assistance @Mrs.S..

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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