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Ionic screen not working

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‎03-12-2020 22:46

‎03-12-2020 22:46

Honestly!! I have had 2 surges because of them needing to be replaced and now my ionic is playing up! I am so over this! Last year I got a new ionic and now it is not responding! I just went to put it on and it just would not turn on. Green lights still working and vibrates when reset but nothing at all on the screen. I am soooooo over fitbit! The cost of these watches is high and they stop working! 

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‎03-13-2020 13:48

‎03-13-2020 13:48

@cjroycroft Welcome to the Community. Thanks for the details mentioned. 

 

I see where you're coming from, I appreciate that you got in touch with us about it. 

 

Since, you've tried restarting it and your screen isn't working. I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

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