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Ionic screen not working

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‎06-28-2023 09:39 - last edited on ‎06-28-2023 17:48 by Fitbit Moderator

‎06-28-2023 09:39 - last edited on ‎06-28-2023 17:48 by Fitbit Moderator

Ionic screen not working. Started going out then went completely out and only shows a little. 

 

Moderator edit: updated subject for clarity. 

Best Answer
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1 BEST ANSWER

Accepted Solutions

‎06-30-2023 09:17

In response to Cah1

‎06-30-2023 09:17

Welcome to the Fitbit Community @Cah1. I'm sorry to hear that your Ionic screen is not working.

As @Odyssey13 mentioned, currently there is a Voluntary Safety Recall of Fitbit Ionic Smartwatches and won't be more updates. For more information, please visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion if you have questions regarding a different device please post your query on the correct board.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

Best Answer
3 REPLIES 3

‎06-28-2023 16:45

‎06-28-2023 16:45

Hi @Cah1  you know the Ionic is under a voluntary recall? click to learn more

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎06-29-2023 06:06

In response to Odyssey13

‎06-29-2023 06:06

Yes, I found out yesterday. Thnx! 

Best Answer

‎06-30-2023 09:17

In response to Cah1

‎06-30-2023 09:17

Welcome to the Fitbit Community @Cah1. I'm sorry to hear that your Ionic screen is not working.

As @Odyssey13 mentioned, currently there is a Voluntary Safety Recall of Fitbit Ionic Smartwatches and won't be more updates. For more information, please visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion if you have questions regarding a different device please post your query on the correct board.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer