12-02-2020 13:24 - last edited on 12-03-2020 11:07 by LiliyaFitbit
12-02-2020 13:24 - last edited on 12-03-2020 11:07 by LiliyaFitbit
I was 4 miles into a run today and my Ionic screen went blank. I knew it had a decent charge. When I got home and attached the charger it showed 42% battery.
What gives?
Moderator edit: subject for clarity
12-03-2020
11:06
- last edited on
10-25-2024
05:31
by
MarreFitbit
12-03-2020
11:06
- last edited on
10-25-2024
05:31
by
MarreFitbit
Welcome to the Fitbit Community, @Retiree2010.
I appreciate your participation in the Forums and sharing that the screen on your Fitbit Ionic went blank during run. Thank you for providing the additional details, I understand how you're feeling and I am here to help. I recommend doing the following:
If you would like to log your activity manually, please follow the steps at How do I manually log exercises in the Fitbit app?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
12-04-2020 08:30
12-04-2020 08:30
Mine does the same thing, but so far only in cold weather. When I get back home and plug it in, the screen turns back on (the Fitbit logo appears so maybe the entire watch has somehow shut off?) and there is always plenty of battery life left (30-50% minimum).
Not a major problem, just requires some creative editing of the results, but is a bit strange...
12-04-2020 09:59
12-04-2020 09:59