06-14-2021 04:08 - last edited on 06-16-2021 12:09 by LiliyaFitbit
06-14-2021 04:08 - last edited on 06-16-2021 12:09 by LiliyaFitbit
My Ionic has been failing to boot or charge properly for the last couple of weeks.
I have tried to restart again today (left button & lower right and all three buttons) screen does not come on but the device is vibrating almost constantly.
Device is a little over a year old.
Moderator edit: subject for clarity
06-16-2021 12:54
06-16-2021 12:54
Welcome to the Fitbit Community, @CMcColgan.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend doing the following:
1. Please follow the complete troubleshooting tips in Why isn't my Fitbit device's battery charging?
2. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device?
Hope this helps!
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