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Ionic scrolling through screens

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‎02-25-2021 12:32 - last edited on ‎02-28-2021 10:17 by

‎02-25-2021 12:32 - last edited on ‎02-28-2021 10:17 by

My ionic has started behaving very oddly. Without touching the screen it is opening apps of it’s own accord. It answered a phone call yesterday without me touching it. When set in exercise mode it will pause and restart the exercise on it’s own and also cycle through the metric views (such as steps, distance, heart rate etc) without me pressing a button.

 

On trying to use the touch screen myself it is really unresponsive. I can’t scroll through the screen, and trying to end an exercise is really difficult.

 

Anyone else experienced anything like this?

 

 

Moderator edit: subject for clarity 

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‎02-28-2021 11:08

‎02-28-2021 11:08

Welcome to the Fitbit Community, @Brizzo04.

 

Thanks for the details shared in your post. I understand your concern and recommend trying the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Hope this gets you back on track!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer