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Ionic showing Fitbit logo

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‎09-26-2019 00:46 - last edited on ‎09-27-2019 06:48 by Fitbit Moderator

‎09-26-2019 00:46 - last edited on ‎09-27-2019 06:48 by Fitbit Moderator

Hi 

sounds to me like I’ve just joined the logo club .......... watch died yesterday I fully charged it ......this morning awoke to a 0% logo and upon pressing the single button the watch started flashing logo screen .....tried the reset and nothing. Have managed to stop the flashing by holding the 3 buttons and then slowly releasing bottom right then top right and then the single button.......help ?

 

Moderator edit: Updated subject for clarity 

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‎09-27-2019 06:47

‎09-27-2019 06:47

Welcome to the Community @JPT66. Thanks for the details mentioned and the troubleshooting tried. 

 

Since, you've tried restarting it and charging it but it's still not responding. I've shared your post with our Support team and they will continue assisting you. 

 

Let me know how it goes. 

 

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