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Ionic showing a blank screen

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‎09-18-2020 22:54 - last edited on ‎09-19-2020 13:14 by Fitbit Moderator

‎09-18-2020 22:54 - last edited on ‎09-19-2020 13:14 by Fitbit Moderator

I have a blank screen on my Fitbit with a coloured border. It says it’s not connected to the wifi and it won’t charge, any ideas??  I can’t do a factory reset as it says that the ionic is not connected, I’ve tried a restart and nothing!! I presume it has finally died!!

 

Moderator Edit: Clarified subject

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‎09-19-2020 01:19 - edited ‎09-19-2020 01:20

‎09-19-2020 01:19 - edited ‎09-19-2020 01:20

Let the battery fully drain - with the hope of an electronic/logic reset.

Unfortunately though it seems fairly terminal. Nothing to loose.

 

You have done the 3 button reset procedure?

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