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Ionic showing blank screen and won't sync

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‎12-12-2019 18:13 - last edited on ‎12-13-2019 08:00 by Fitbit Moderator

‎12-12-2019 18:13 - last edited on ‎12-13-2019 08:00 by Fitbit Moderator

App will not update and is blank and won’t sync with the watch. 

 

Moderator edit: Updated subject for clarity 

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‎12-13-2019 08:02 - last edited on ‎12-02-2024 05:07 by Fitbit Moderator

‎12-13-2019 08:02 - last edited on ‎12-02-2024 05:07 by Fitbit Moderator

@Mwebb61 Welcome to the Community. Thanks for the details mentioned.

I would like you to restart your watch and if the display turns on, please try this syncing troubleshooting. 

Keep me posted. I'll be around if you have any additional questions. 

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