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Ionic wont turn on

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‎12-12-2019 19:33

‎12-12-2019 19:33

Put it on the charger while it was at 50% 

Woke up to find it dead. Have tried factory reset. Have tried charging. Nothing seems to work 

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‎12-13-2019 08:19 - last edited on ‎12-02-2024 04:43 by Fitbit Moderator

‎12-13-2019 08:19 - last edited on ‎12-02-2024 04:43 by Fitbit Moderator

@Mlindy22 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

It's pretty weird that your watch never charged. In this case, I've shared your post with our Support team and they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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