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Ionic showing incorrect time

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‎11-09-2019 09:37 - last edited on ‎11-10-2019 07:22 by Moderator Alum

‎11-09-2019 09:37 - last edited on ‎11-10-2019 07:22 by Moderator Alum

My Ionic has failed to update to correct time zone after travel. How to update?

 

 

Moderator edit: subject for clarity

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‎11-09-2019 09:47

‎11-09-2019 09:47

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to a different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

Device will need to sync before it changes

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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‎11-09-2019 09:47

‎11-09-2019 09:47

On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to a different one. Sync it. Go back in and change it to the correct one and sync again


Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

 

Device will need to sync before it changes

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-10-2019 07:23 - last edited on ‎11-07-2025 06:34 by Fitbit Moderator

‎11-10-2019 07:23 - last edited on ‎11-07-2025 06:34 by Fitbit Moderator

It's great to see you here, @StuartCM and @WendyB, thanks for the input.

I was able to see here that our friend @WendyB provided some instructions in order to fix this timezone issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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