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Ionic showing red X screen

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‎03-10-2020 15:11 - last edited on ‎03-11-2020 11:41 by Fitbit Moderator

‎03-10-2020 15:11 - last edited on ‎03-11-2020 11:41 by Fitbit Moderator

Please help....I have been with out my watch since 4th March....I have gone through all the advice given to me, Im  still seeing large red X. 

 

Moderator edit: Updated subject for clarity

 

 

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‎03-11-2020 11:40

‎03-11-2020 11:40

@Shellcon It's nice to see you on the Community. Thanks for getting in touch about this.

 

I appreciate the troubleshooting tried and the details mentioned. In this case, I've shared your post with our Support team and they've mentioned you had a case back in January, I would like you to reply back to the case that you had and they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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