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Ionic showing time and date incorrectly

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‎03-08-2020 11:54 - last edited on ‎03-09-2020 14:13 by Fitbit Moderator

‎03-08-2020 11:54 - last edited on ‎03-09-2020 14:13 by Fitbit Moderator

Leap day seems to mess up the day and date. It says March 9 Monday. How can I change it to Sunday?

 

Moderator edit: Subject for clarity 

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‎03-09-2020 14:12

‎03-09-2020 14:12

Hello @Nancysmile, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for all the details that were shared with me. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Ionic it should display the correct time or the one that's configured on your mobile device. 

 

However, this may also be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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‎03-10-2020 00:56

In response to RicardoFitbit

‎03-10-2020 00:56

 

Hello @RicardoFitbit 

My Ionic was turned off for a few hours. And once I turned it on it is not showing correct time.

 

I have successfully synced Ionic several times with my Android. Have toggled Automatic time zone several times but it still shows incorrect time. It seems Ionic is stuck with incorrect time.

 

What have I missed or what else may I try ?

 

Thanks.

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