07-05-2021
11:52
- last edited on
07-06-2021
20:53
by
WilsonFitbit
07-05-2021
11:52
- last edited on
07-06-2021
20:53
by
WilsonFitbit
I have synced my Ionic to my laptop several times and It won't display anything on screen other than the message to go to www.fitbit.com/setup in several languages. How do I make this go away???
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
07-06-2021 20:56 - edited 07-06-2021 20:57
07-06-2021 20:56 - edited 07-06-2021 20:57
Hello @vmoran24. Welcome to the community forums!
Thank you for the detailed information and for the troubleshooting steps you've tried. I was able to see that you reached out to our Support Team yesterday and they provided some troubleshooting steps, but your chat got disconnected. If you still need further assistance, I recommend replying back to them and they will be more than glad to continue assisting you.
See you around.
07-06-2021 20:56 - edited 07-06-2021 20:57
07-06-2021 20:56 - edited 07-06-2021 20:57
Hello @vmoran24. Welcome to the community forums!
Thank you for the detailed information and for the troubleshooting steps you've tried. I was able to see that you reached out to our Support Team yesterday and they provided some troubleshooting steps, but your chat got disconnected. If you still need further assistance, I recommend replying back to them and they will be more than glad to continue assisting you.
See you around.