01-20-2019
06:26
- last edited on
01-21-2019
12:35
by
SantiR
01-20-2019
06:26
- last edited on
01-21-2019
12:35
by
SantiR
Sleep data isn't syncing today, is something down?
Moderator Edit: Updated Subject for Clarity
01-21-2019 12:34
01-21-2019 12:34
@TeaAddictedGeek I hope you're doing well! Thanks for taking the time to report the situation you have experienced with sleep tracking not syncing.
Are you still experiencing the same?
It is possible that the sleep record was not showing as a result of your watch not syncing properly. Please make sure to check if it has synced correctly. If you have difficulties to sync; feel free to try these syncing troubleshooting steps in order to sort this out.
If sleep wasn't tracked; please manually log it so you don't loose any records. If this was the case; please restart your watch to fix.
Hope this helps. Keep me posted!
01-21-2019 12:44
01-21-2019 12:44
The next day logged fine and I was forced to put in the previous night in manually. Not sure what happened.
01-22-2019 06:13
01-22-2019 06:13
@TeaAddictedGeek Thanks for your reply and for sharing those details. I'm glad sleep was logged correctly the next night. It is very strange indeed.
Feel free to try the different sensitivity options you have for sleep:
If this happens again, please restart your watch to prevent this from happening.
Keep me posted!