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Ionic sleep tracking accuracy concern

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‎12-05-2020 01:19 - last edited on ‎12-06-2020 12:43 by Fitbit Moderator

‎12-05-2020 01:19 - last edited on ‎12-06-2020 12:43 by Fitbit Moderator

Is it a bug or a true problem of the Ionic. The sleep is never accurately reported. Infact many a times it fails to register sleep, especially the short power naps. Is anyone facing the same issue ? 

 

Moderator Edit: Clarified subject

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‎12-05-2020 05:29

‎12-05-2020 05:29

It is probably not a bug, @Neilanzan, since I have not had any problems with my Ionic tracking my sleep. If your "power naps" are less than an hour long, they will not be tracked.  The following is from the Help article on "How do I track my sleep..."

 

"All wrist-based Fitbit devices automatically detect your sleep when you wear your device to bed. We recommend wearing your device in a snug wristband while sleeping; don’t wear your device in a clip or pendant accessory.

 

When your body is completely at rest and you haven’t moved for about an hour, your Fitbit device records that you’re asleep."

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