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Ionic startup problems

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‎10-22-2021 03:47 - last edited on ‎10-22-2021 06:23 by

‎10-22-2021 03:47 - last edited on ‎10-22-2021 06:23 by

Hi all,

 

i have seeing a lot of issues with Fitbit ionic's not starting up in the forum. I have unfortunately also the same problem. I do not like how Fitbit is dealing with these issues. 
They are giving a standard text how to restart the fitbit and then if it won't startup they please contact helpdesk. Why Fitbit is not handling these situations well and give their value back to the people and providing a new watch or something?

 

 

Moderator edit: subject for clarity 

Best Answer
3 REPLIES 3

‎10-22-2021 06:30 - last edited on ‎08-15-2023 05:38 by Fitbit Moderator

‎10-22-2021 06:30 - last edited on ‎08-15-2023 05:38 by Fitbit Moderator

It’s good to see you in the community, @ADX88.

I appreciate your participation in the Forums and sharing your experience. I understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. I was able to see that you have contacted our Support team regarding this. I am sure they tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-23-2021 12:50

In response to LiliyaFitbit

‎10-23-2021 12:50

I am not statified how i have been helped by your support team. I think the majority of the people who are complaining overhere are also not statisfied with how fitbit is giving service to the people. When you sell a product to customers what is not well created with a lot of issues on the product you should

think as a company what did we wrong overhere and how we have to take care about our customers that are not happy.

 

Best Answer

‎12-17-2021 06:30 - edited ‎12-17-2021 06:43

In response to ADX88

‎12-17-2021 06:30 - edited ‎12-17-2021 06:43

Sadly no giving any respond and let me stuck with a broken watch

Best Answer
0 Votes