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Ionic steps accuracy

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‎12-14-2020 17:51 - last edited on ‎12-14-2020 18:13 by

‎12-14-2020 17:51 - last edited on ‎12-14-2020 18:13 by

My fitbit tracker is only counting a few steps. Reading only 1,200 in a day when I normally do that in about a half hour. Is there anything I can do to fix this?

 

 

Moderator edit: subject for clarity 

 

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‎12-14-2020 18:00

‎12-14-2020 18:00

Give some context.  Did you used to get 1200 steps in a half hour recorded by Fitbit, or are you just starting with Fitbit and it's not recording as much as you know you are doing??

Did you just switch to a different model?  Which model are you using?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-14-2020 19:13

In response to JohnnyRow

‎12-14-2020 19:13

I switched from a charge 3 to ionic and it was reading my steps then today it only read 1200 and I would walk around at work and the numbers wouldn't change

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