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Ionic stopped pairing with iPhone 8

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‎09-14-2021 03:49 - last edited on ‎09-14-2021 04:55 by Fitbit Moderator

‎09-14-2021 03:49 - last edited on ‎09-14-2021 04:55 by Fitbit Moderator

My ionic stopped pairing with my iPhone 8 . It was not syncing , now it will not pair

 

 

Moderator Edit: Clarified subject

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‎09-14-2021 04:56 - last edited on ‎11-15-2024 13:49 by Fitbit Moderator

‎09-14-2021 04:56 - last edited on ‎11-15-2024 13:49 by Fitbit Moderator

@nutron Welcome to the Fitbit Community!

You can try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. You can find troubleshooting instructions here.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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