help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic stopped syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2019 14:15

‎02-17-2019 14:15

My ionic has stopped syncing to my android. I've uninstall the app and added again and it's still no...

Best Answer
0 Votes
2 REPLIES 2

‎02-17-2019 14:58

‎02-17-2019 14:58

I been having the same issue. I called into customer service and they helped me reset it. It started working, but today the calories aren't sinking correctly in the app. I've reset the app and uninstalled it, yet it's still not working.

Best Answer
0 Votes

‎02-17-2019 20:20 - edited ‎02-17-2019 20:23

In response to MarcNitty

‎02-17-2019 20:20 - edited ‎02-17-2019 20:23

Without knowing the phone your having issues with I will point you to the help docs.

https://help.fitbit.com/?q=sync

Best Answer