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Ionic stopped tracking BPM, sleep and steps

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‎07-23-2021 07:45 - last edited on ‎07-23-2021 11:28 by

‎07-23-2021 07:45 - last edited on ‎07-23-2021 11:28 by

My BPM, Sleep, & step calculations are not working. 

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎07-23-2021 11:27

‎07-23-2021 11:27

Welcome to the Fitbit Community, @Brihas2.

 

Thanks for the details shared in your post. I recommend restarting your watch: How do I restart my Fitbit device? For complete troubleshooting tips to resolve the issue with heart rate, see What factors can affect my heart-rate reading on my Fitbit device? 

 

For information about factors that can affect sleep tracking, see How do I track my sleep with my Fitbit device? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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