02-23-2021 19:30 - last edited on 02-24-2021 10:53 by LiliyaFitbit
02-23-2021 19:30 - last edited on 02-24-2021 10:53 by LiliyaFitbit
Fitbit needs to own up to there mistakes, knowing the update ruined my fitbit but just say, oh sorry yoir fitbit is out of warranty.
Moderator edit: subject for clarity
02-24-2021 10:53 - edited 02-24-2021 10:55
02-24-2021 10:53 - edited 02-24-2021 10:55
Welcome to the Fitbit Community, @Juanorz.
I appreciate your participation in the Forums and sharing your experience. I understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. I am sure our Support team tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.
See you around.
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