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Ionic stopped working

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‎05-22-2020 04:50 - last edited on ‎05-22-2020 15:27 by Fitbit Moderator

‎05-22-2020 04:50 - last edited on ‎05-22-2020 15:27 by Fitbit Moderator

Bought four Ionics & one Charge 2 for family members, four failed shortly after two years, one failed before two years, Fitbit replaced that one. Failed after two & half months. 😔

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎05-24-2020 17:27

‎05-24-2020 17:27

Welcome to the Community Forums @Scoopy27, sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for all the details that were shared in your post. To better assist you with the issue you're experiencing with your Ionic, can you please provide more information and details about the actual issue you're having? Is your Fitbit unresponsive? Not tracking information? The display is not turning on or is it not charging? You can try a restart process in the meantime I receive your answers.

 

Looking forward to your reply.

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‎05-24-2020 19:21

In response to RicardoFitbit

‎05-24-2020 19:21

They all seemed to battery issues.
Doesn't matter, I've moved on to Garmin.

Sent from my iPad
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