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Ionic stopped working

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‎12-25-2020 08:50 - last edited on ‎12-25-2020 13:42 by Fitbit Moderator

‎12-25-2020 08:50 - last edited on ‎12-25-2020 13:42 by Fitbit Moderator

my Fitbit Ionic collapsed and died after 5km at minus 2. Came to later when in the house 

 

Moderator Edit: Clarified subject

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‎12-25-2020 13:46

‎12-25-2020 13:46

@KamauNganga A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

Please restart your Ionic and make sure it has enough battery, if it doesn't follow these instructions to charge it. 

 

Let me know how it goes. 

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