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Fitbit and Strava Times not the same

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‎11-03-2020 01:42 - last edited on ‎12-25-2020 11:45 by Fitbit Moderator

‎11-03-2020 01:42 - last edited on ‎12-25-2020 11:45 by Fitbit Moderator

Does anyone know why when after a run and the fitbit times and strava times are the same, when i then update the run name in strava the time increases? It would appear that it logs the time (in the background to which Strava later synchs with) whilst waiting to find a GPS as to when you actual press start. This obviously corrupts the stats on Strava whilst the fitbit remains accurate

 

Anyone know of a fix or solution to this problem?

Thanks

 

Moderator Edit: Clarified subject

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‎12-25-2020 11:48 - last edited on ‎10-03-2025 07:18 by Fitbit Moderator

‎12-25-2020 11:48 - last edited on ‎10-03-2025 07:18 by Fitbit Moderator

@markjames9999 A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

Since the activity is tracked with GPS in Fitbit and then it syncs to Strava, the times should be the same. Please revoke access to Strava on Fitbit and link them again. 

  1. Tap the Today tab 
     
    , and tap your profile picture.
  2. Scroll down and tap or click Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account.

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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