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Ionic stopped working

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‎05-30-2021 15:52

‎05-30-2021 15:52

I wore my fitbit ionic in a sauna yesterday at temp about 70 F and it stopped working.  Specs says it works in upto 115 degrees F.  Not sure what to do.  It is past it's warranty period.  Please help.

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‎05-31-2021 12:49

‎05-31-2021 12:49

Welcome to the Fitbit Community, @Sam365.

 

Thanks for the details shared in your post, I understand your concern. I was able to see that you have already an open case with our Support team. I know they will be glad to help you out and provide a solution, please continue working with them.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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