Ionic stuck in a loop showing the logo

[jahickie]

My fitbit ionic is stuck in a loop (all of a sudden). It shows the logo for 2-3 seconds, goes blank for 2-3 seconds, etc.

I've tried a factory reset with no luck.

Not sure what else I can try?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @jahickie. Thanks for the details mentioned, and I appreciate the factory reset that you performed. 

I would like you to make sure it has charge to confirm this, please fully charge it. After this, restart it and continue monitoring it. 

I'll be around if you need further assistance. 

[jahickie]

Hi Silvia,

Thanks for this. It's actually totally dead now and wont accept a charge. Looks like water damage. I've raised a case with support. Pic attached.

Watch is only 6 months old which is disappointing but I presume it should be covered under warranty.

. 

[SilviaFitbit · Accepted solution]

Thanks for letting me know that you've created a case with our Support team @jahickie. Each case is reviewed individually but the option that's given is based in the Fitbit Warranty. 

I'll be around if you need further assistance. 

[Dlooby]

Where can I see the solution to this problem. Mine is doing the exact same thing since last night!