Ionic stuck in reboot phase

[_w1ll_1_4m_]

I went for a run earlier and my watch (which is only 1 day old from opening) went flat while using the GPS signal. The heart rate sensor also did not work. I got home and charged the watch and it started to buzz/vibrate for a while, now it is stuck in the reboot phase where the cyan diamond will continuously come on and off. 

Could this be from the recent update? This advice will be much appreciated.

[NellyG]

Try doing a factory reset and see if that getsbitout of the loop it is in. If it doesnt yohnwill need to return it to the store you bought it from or contact Support (link in my signature)

FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.