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Ionic stuck on logo screen after initial setup

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‎03-26-2018 13:25

‎03-26-2018 13:25

setup fitbit ionic. Watch stuck on logo screen. 

It's fully charged and have tried a hard reboot. 

Through the app I can see it' working and monitoring hrt 

How do I fix it? 

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2 REPLIES 2

‎03-26-2018 15:59

‎03-26-2018 15:59

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Then I would set it up again. Doesn't sound like it fully took

http://help.fitbit.com/articles/en_US/Help_article/1873

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Wendy | CA | Moto G6 Android

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‎06-11-2018 09:36

‎06-11-2018 09:36

Any luck with this?

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