10-24-2018 18:29
10-24-2018 18:29
My ionic have gone mad about steps since the past two days! Even if I move my arm to get a glass of water , my ionic counts it as 10 steps!
It’s been just 2 hourse since I woke up now and I hardly would’ve walked 500 steps, but my ionic shows me 2851 steps!
Its been happening from two days, any solution to this?
Its very very annoying as I had set goals of steps, calories etc, and now all messed up!
Please help
10-24-2018 21:24
10-24-2018 21:24
Try restarting your Ionic several times. Let us know how you go
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-25-2018 03:58
10-25-2018 03:58
I’ve restarted a lot of times, just not all at once, in ifferent times! But nothing!
This fake steps thing happened 2 days ago and just an hour ago my Fitbit just keeps on popping up notifications by itself, and when it does that all the buttons on the side become irresponsive!
Idk what’s happening! Not too long since I bought it. ionic being on top of line for all fitbit trackers, this is rediculous ! 😖
01-20-2019 15:59
01-20-2019 15:59
Same thing is happening to me. Did you get a solution? I have gone to factory reset,run an update, recalibrated when I did that, shutdown and restarted lots of times, switched sensitivities very annoying. For a year it was super accurate, now it's gone mad!
03-17-2019 11:35
03-17-2019 11:35
Hi darling! Im facing the same! It's way too sensitive!! Compared with samsung shealth, iphone , xiaomi band 2, Im getting 2x / 3x more steps and meters then reality.
@Supporter of FitBit , can you bring solution for us?