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Ionic suddenly won’t sync after update

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‎08-18-2019 04:58

‎08-18-2019 04:58

Has many other people suffered that there Fitbit won’t sync with app since update?

My app is not registering anything I do but it’s showing on my Ionic. 

Have tried shutting Ionic down, factory reset, disconnected Bluetooth etc etc and nothing. 

My last Ionic just suddenly died and now this! Not happy @Fitbit 

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2 REPLIES 2

‎08-18-2019 07:31

‎08-18-2019 07:31

Same issue, worked fine on my Android until version 3 1.1 of Fitbit app.  I  get sync error consistently every new day and have to restart my phone now every morning in order to sync.  This is frustrating, it was working fine until app was updated.

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‎08-18-2019 09:34

‎08-18-2019 09:34

Same. My ionic only syncs when I charge it. It's really frustrating to lose time throughout the day. 

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