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Ionic swimming stats disappear after syncing

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‎10-17-2021 18:08 - last edited on ‎10-19-2021 10:11 by Fitbit Moderator

‎10-17-2021 18:08 - last edited on ‎10-19-2021 10:11 by Fitbit Moderator

My swimming stats disappear after my swims. They don’t properly sync when the Ionic syncs. 

 

Moderator Edit: Clarified subject

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‎10-19-2021 10:15

‎10-19-2021 10:15

@Redfelt Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I moved your post to this board, in an effort to keep the forums organized. 

 

I was able to see that you've been in touch with our Support team, please continue the communication with them, this to avoid any confusion. I'd invite you to check this article for additional information on how to track your swims with your Fitbit device. 

 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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