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Ionic sync issues

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‎04-09-2018 07:45

‎04-09-2018 07:45

I have my ionic since Octobre and never had problems with it before. But, today it doesn’t sync at all! I have tried everything following the troubleshooting steps that the fitbit app suggest and nothing happens... help! 

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3 REPLIES 3

‎04-09-2018 08:54

‎04-09-2018 08:54

Try syncing while it is on the charger

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‎04-09-2018 12:28

In response to SunsetRunner

‎04-09-2018 12:28

@SunsetRunner wrote:

Try syncing while it is on the charger

It doesn’t work. It stays “looking”... 

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‎04-09-2018 12:31

In response to SunsetRunner

‎04-09-2018 12:31

It is working now! Thanks!

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