02-27-2019
23:01
- last edited on
02-28-2019
15:52
by
MattFitbit
02-27-2019
23:01
- last edited on
02-28-2019
15:52
by
MattFitbit
At this stage getting the device to sync requires more effort than actual exercise. You have to keep restarting bluetooth and pressing the sync button to hope against all odds that a connection can be made for just a few seconds. This is a problem that seems to have gotten worse over time instead of better.
Now, I'm not going to ask if there is a fix, because many have the same problem, and having me follow the troubleshooting list, or having me forcibly restart the device, or having its battery run out is simply not the answer. After over a year of this being an issue it's obvious that this is a flaw on Fitbit's side and not the user's. It's clear the Ionic doesn't function as required.
Instead, I want to ask if this is a general problem across newer Fitbit devices? I own a Flex 2 and it doesn't have this issue, but does something like the Charge 3 have better performance, or should I just cut my losses and move to another platform?
Moderator edit: edited title for clarity
Answered! Go to the Best Answer.
03-11-2019 11:03
03-11-2019 11:03
Thank you for letting me know that while you typed your message, it synced @warren52nz!
I would like you to confirm that you've tried this syncing procedure. If after this your Ionic doesn't sync automatically, let me know.
I'l be around for any question you may have.
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