Ionic touch screen not working

[dsmith23]

My ionic fitbit touch screen is not working? Any ideas what to do? 

Moderator edit: subject for clarity 

[JerryStrohm]

Mine just started doing this today.  I push the left button and the clock face comes up but when I tap it to see my steps, data etc. it does nothing.  It won't swipe to other screens either.

[dsmith23]

Try to reset it.. you will have to press all three buttons at the same
time. That worked for me.

[LiliyaFitbit]

Welcome to the Fitbit Community, @dsmith23 @JerryStrohm.

@dsmith23 I am glad to hear you were able to resolve the issue with your watch. Thank you for sharing your solution, I appreciate your efforts to help other users. I noticed that you have a ticket with our Support team so keep working with them.

@JerryStrohm Thank you for sharing the details of the issue you’re experiencing. I recommend restarting your watch by following the steps from this help article: How do I restart my Fitbit device?

Let me know how it goes.

[Scoobypj]

Tried Resetting twice and still no touch screen, Any other ideas?

[Scoobypj]

All fixed after contacting support on live chat and doing a full reset of device

[LiliyaFitbit]

Welcome to the Fitbit Community, @Scoobypj.

I am glad to hear our Support team helped you resolve the issue. Thank you for sharing the solution, I appreciate your time and efforts and hope you continue enjoying the Fitbit experience. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums!