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Ionic touch screen not working

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‎03-14-2021 07:27 - last edited on ‎03-15-2021 11:22 by

‎03-14-2021 07:27 - last edited on ‎03-15-2021 11:22 by

To say I am fed up is an understatement. Since I got my ionic I have had endless issues. Now the touch screen is not working anymore. Considering the cost of these watches I expect alot more. Seems like they don't have a very long lifespan. For the price we pay they should last but instead they are rubbish disposable watches. I will never purchase a fitbit again. Such a waste of money. There is no support team. No where to take the watch for repairs. Terrible service fitbit!!!

 

 

Moderator edit: subject for clarity 

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‎03-15-2021 11:21

‎03-15-2021 11:21

Hi @Smocke, it's nice to see you again in our Community Forums.

 

I am sorry to hear about the frustration this situation has caused. Thanks for the details shared in your post and for your feedback as it helps us to keep improving. I was able to see that you have already contacted our Support team and that they were able to help you. I appreciate your time and efforts.

 

See you around.

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