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Ionic tracking steps when not worn

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‎12-17-2018 15:48 - edited ‎12-17-2018 15:49

‎12-17-2018 15:48 - edited ‎12-17-2018 15:49

I ave the same ongoing problem with my Ionic. It tracks steps and calories even when I'm not wearing it. What do people do when they have this same problem?

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2 REPLIES 2

‎12-17-2018 16:21

‎12-17-2018 16:21

Welcome to the forums!

 

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-17-2018 16:54

In response to WendyB

‎12-17-2018 16:54

Thanks Wendy for your response. I will check out the article you posted up. 

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