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Ionic turned off

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I had my ionic on the charger over night, it was at 70%, and when I got up it was off and won't turn on? I've only had it about a year. Any suggestions of what to do? I tried to put it back on the charger and nothing, it stayed off. 

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Try a Restart and do it several times if necessary.

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It won't even restart! I'm going to call customer care.

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