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Ionic turns off by itself

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‎12-17-2018 06:43 - last edited on ‎12-19-2018 11:41 by Moderator Alum

‎12-17-2018 06:43 - last edited on ‎12-19-2018 11:41 by Moderator Alum

When i go to the gym, the last few times my ionic turns off. I lose all my teacking . Do you know what causes this?

 

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎12-17-2018 07:27

‎12-17-2018 07:27

Try restarting your Ionic several times and then see how it performs next time you go to the gym.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-17-2018 07:53

In response to NellyG

‎12-17-2018 07:53

Thank you, will tomorrow
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‎12-19-2018 11:49 - last edited on ‎01-30-2026 03:52 by Fitbit Moderator

In response to azsaphire

‎12-19-2018 11:49 - last edited on ‎01-30-2026 03:52 by Fitbit Moderator

Hey @azsaphire, it is great to see you around more often! Is your Ionic working fine now after trying the restart that @NellyG suggested above? I'd like to ask you something else, is it your Versa turning off only when you are exercising or at any moment while is in usage? Let me know. 😉 

I'll be around! 

Heydy | Community Moderator, Fitbit
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