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Ionic upgrade

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‎11-30-2020 11:01

‎11-30-2020 11:01

Had a device 2 weeks, its running the current software as shownn27.71.6.19,the dashboard indicated a software update, trying to carry this out,it gets 25% complete and stops,after contacting support and doing this that and everything else,they wanted it it returned ,after id had 3 days use!!!,a week after recieving it theyve still got it

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‎11-30-2020 11:25

‎11-30-2020 11:25

Sorry to hear of your problems with the watch, @Medtheumpire.  Have you contacted Fitbit support to determine the status of it?

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‎11-30-2020 11:45

In response to USAF-Larry

‎11-30-2020 11:45

Hi.
Been in contact with them, theyve had the device almost a week,with no
feedback,relating to the fault or exchanging the device, all they said
originally the issue is with the device
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