Ionic wasn't charging - found a solution

[drexelal]

I tried all the tricks they stated and only ended up with sore fingers. I made a modification that worked.

Phase 1

1) tape the left and right top button down, DO NOT TAPE Bottom right button

2) press bottom right until it lights up and let it go when it goes dark.

3) wait seconds and repeat. I was on my phone when I heard the vibration.

4) remove tape

Phase 2

Red X

1) delete ionic in Bluetooth and in Fitbit app

2) Restart phone

3) open Fitbit app and add ionic (make sure you have it plugged to cable and Wi-Fi ready.

Moderator edit: Updated subject for clarity

[SilviaFitbit]

@drexelal Welcome to the Community.

Thanks for taking the time to share the tips that helped you solved the charging issue you were experiencing. I'm sure this will help others in the forums.

I'll be around if you have any additional questions.