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Ionic will no longer light up

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‎10-08-2019 08:53 - last edited on ‎10-08-2019 18:18 by Fitbit Moderator

‎10-08-2019 08:53 - last edited on ‎10-08-2019 18:18 by Fitbit Moderator

Ionic breaked

 

Moderator edit: updated subject for clarity and format

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3 REPLIES 3

‎10-08-2019 09:46

‎10-08-2019 09:46

Hi @GAGAANQEL  can you give any additional information? Are you under warranty? Then you can get with support. If there is a certain problem, let us know. The more we know, the better to help you.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-08-2019 11:03 - last edited on ‎10-08-2019 17:21 by Fitbit Moderator

In response to Odyssey13

‎10-08-2019 11:03 - last edited on ‎10-08-2019 17:21 by Fitbit Moderator

Dear Sir, My watch went off yesterday during training and will no longer
light up or fill up 😞 Please find out where to advertise. It was purchased
on the LINKS CROATIA web shop 01.02.2019god ..
P.S. I'm running my first half marathon on Sunday, I don't know how to do
without the clock 😞 I'm very sad.

Moderator edit: removed personal information

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‎10-08-2019 18:21

In response to GAGAANQEL

‎10-08-2019 18:21

Hi @GAGAANQEL. Welcome to the Community Forums. @Odyssey13, It's great to see you here and thanks for the heads up!

 

Thanks for sharing that your Ionic isn't turning on correctly. I understand how important is to have your device working correctly and appreciate the information you've provided. I was able to contact our Support team and it seems they already took your case under their wings. Please keep an eye on your email inbox, you'll get some information about your case.

 

Hope to see you around.

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