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Ionic will not charge

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‎08-28-2019 08:52

‎08-28-2019 08:52

Ionic failed to charge and the problem was small grits of sand in oval groove around charging pins on back of watch, preventing oval bezel on charging cord from seating properly.  Take care when wearing your watch in the sand! 

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‎08-29-2019 11:11

‎08-29-2019 11:11

A warm welcome to the Community @cubanjen. Thanks for the details mentioned and for sharing your experience in the Forums. 

 

Please make sure you're following these tips to clean your Fitbit device and these wear&Care tips. If your Ionic isn't charging, try the procedure mentioned in this article: Why isn't my Fitbit device's battery charging?

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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