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Ionic will not swipe

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‎08-11-2020 07:58

‎08-11-2020 07:58

Hi my ionic will not swipe it is has frozen on the clock face..I have done a resent but still the same..can anyone help thanks

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‎08-12-2020 12:50

‎08-12-2020 12:50

@Traceylimetree Welcome back to the Fitbit Community. Thanks for the troubleshooting tried prior to posting. 

 

Since you've tried a restart and it hasn't worked. I've shared your post with our Support team and they mentioned that you already had a case with them, please continue the communication through email, they'll be happy to help. 

 

I'll be around if you have any additional questions. 

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