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Ionic will not sync

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‎04-16-2019 02:10

‎04-16-2019 02:10

I have been having trouble syncing my ionic to my galaxy s8+. I've tried everything and nothing works. I've uninstalled the app and reinstalled  cleared the cache on the app... Everything. Any ideas? This so frustrating and I've been trying for over a month. 

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‎04-18-2019 09:35

‎04-18-2019 09:35

A warm welcome to the Community @CrystalHaddix. I apologize for the delay in my reply. Thanks for the troubleshooting that you've tried and the details that you've mentioned. 

 

Sorry to hear about your Ionic not syncing to your app. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue the communication through email. 

 

I'll be around if you need further assistance. 

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