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Ionic will not sync

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My ionic is just over a year old, but it will not sync with my iPhone anymore. Yes I have done all the suggested processes of deleting resetting up then I get it to sync and within minutes it starts to loose  time. Then it it will not sync again until I have deleted everything Bluetooth connection and app then reinstall and start again. I’ve even left it turned off for a few days. But still it won’t work. 
Any suggestions other than deleting and reinstalling would be appreciated 

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Welcome to the Community Forums @Neverbuyingone.

 

Thanks for the details shared in your post and for already trying to solve the issue. If you already followed the instructions listed here and the issue persists, my best recommendation is contact our Support Team so they can look deeper into the issue and help you with this matter. You can contact them through chat or over the phone. Click here to get connected. Make sure to mention the steps you've followed, so they can help you from there. 

 

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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